Outlet restaurant Manager – Qoot Limited Co.

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An Outlet Manager is responsible for the profitability and performance of a food service outlet.

Duties include :

1-Overseeing daily operations, customer service, staff work schedules, cashiering, food supplies, maintenance and administrative operations.

2- Guide employees to find new ways to generate revenue and enhance the customer experience.

3- Participating in recruiting, training and motivating staff

4- Maintaining high standards of quality, hygiene, health and safety in the dining area.

5- Conduct staff performance assessment process

6-Contribute to innovation process within own scope of work in the business unit

7- Plan and assign daily workloads to outlet associates.

8-Develop and enforce established policies and procedures.

9-Establish operational strategies to meet quality and customer service standards.

10- Work close with Brand Marketing executives to develop marketing strategies to improve sales and profitability.

11- Maintain the outlet facility clean and safe.

12-Obtain customer feedbacks and recommend necessary outlet operational changes.

13- Interview and hire associates for outlet operations.

14- Work hand to hand with training Manager to Schedule orientations and job trainings to outlet associates.

15- Organize regular meetings to discuss about issues and updates.

16-Analyze and resolve problems in a timely and accurate manner.

17- Organize special events and entertainments to attract more customers.

18- Address customer queries courteously and ensure customer satisfaction.

19- Develop cost-effective operational plan to achieve outlet goals.

20- Assist in cash handling activities and develop expense and revenue reports.

Job Details

Posted Date: 2021-01-15
Job Location: Riyadh, Saudi Arabia
Job Role: Hospitality and Tourism
Company Industry: Catering, Food Service, & Restaurant

Preferred Candidate

Career Level: Management
Degree: Bachelor’s degree

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