Section Head, Archives and Technical Services at College of the North Atlantic – Qatar – Doha

Job Description

College of the North Atlantic – Qatar Profile:

The beautiful and culturally progressive State of Qatar is home to the world-class post-secondary institution, College of the North Atlantic-Qatar (CNA-Q). Internationally recognized as a comprehensive technical college, CNA-Q is committed to high quality, student-centered education. This commitment is reflected through state-of-the-art facilities, accessible and responsive technology programs and strong partnerships with industry.

With more than 600 staff and 3,000 students, CNA-Q is the third largest post-secondary institution in Qatar offering Applied Bachelor programs, advanced diploma, diploma, and certificate programs through student-centered learning. By providing training in a range of technical areas including Engineering Technology, Health Sciences, Industrial Trades, Business Studies and Information Technology, CNA-Q brings the State closer to the goals of Qatar National Vision 2030.

Duties and Responsibilities:

This position requires an individual with strong problem-solving and technical skills, as well as the ability to take initiative and participate in departmental leadership.

The successful candidate will:

  • Supervise the Technical Services team and Archives team within Library Services, including conducting performance reviews and providing ongoing feedback and support for professional development;
  • Participate in Library Services staff recruitment and training (particularly training on Library software);
  • Administer, configure, maintain, and troubleshoot the Library’s systems, including the ILS (Symphony), discovery layer (Enterprise), website (Springshare), and remote authentication for subscription databases (EZproxy);
  • Liaise with the College’s IT department and external vendors;
  • Have a strong orientation toward prioritizing the user experience and optimizing ease of use for our students, instructors, and staff;
  • Create, configure, and produce statistical reports;
  • Provide advice and research on best practices in utilizing technology in the provision of Library services;
  • Be responsible for project management when moving to a new ILS or discovery layer;
  • Provide reference services to students and faculty (particularly from the School of IT);
  • Perform collection development, particularly in IT-related subject areas;
  • Participate in college committees as needed;
  • Have strong teamwork and collaboration skills.


Education and Certifications:

Master’s degree in Library and/or Information Science, ALA-accredited or equivalent program.


Minimum 3 years of relevant experience in Library Systems or related field.

Minimum 1 year of experience in a supervisory role.


Fluency in written and spoken English language.

Fluency in spoken Arabic will be an asset.

Other Required Skills:

The successful candidate must possess these qualifications and competencies: 

  • An ALA-accredited Master’s degree in Library or Information Science, or equivalent;
  • Experience and knowledge of managing an ILS or discovery layer (Symphony or Enterprise preferred);
  • Familiarity with MARC and non-MARC metadata standards;
  • Analytical skills, strong technological skills, and the ability to work independently.

Preferred qualifications:

  • A track record of leadership;
  • Experience managing electronic resources and databases;
  • Archives or Technical Services experience;
  • Experience maintaining websites and using CSS / HTML / javascript;
  • Experience working in an academic library, or with outreach and instruction;
  • Exemplary communication and interpersonal skills.

Candidates must have knowledge of emerging technologies and a commitment to continuous professional development. Intercultural competence including intercultural sensitivity and adaptability, and the ability to conduct oneself appropriately and effectively in another culture, are essential.

How to Apply:

Applications should be submitted via our online application portal by clicking the “Apply now” button below.

Job Details

Job Location
Doha, Qatar
Company Industry
Higher Education
Company Type
Employer (Private Sector)
Job Role
Support Services
Employment Type
Full Time Employee
Monthly Salary Range
Number of Vacancies

Preferred Candidate

Career Level
Years of Experience
Min: 3
Master’s degree

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