Senior Systems Administrator – Future Pipe Industries

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JOB PURPOSE:Responsible for designing, securing, configuring, maintaining and monitoring the IT systems of our customers.

KEY ACCOUNTABILITIES:

Infrastructure Monitoring and Management (IMM)

  • Monitor the performance of all IT systems including servers, server rooms, services, applications, back-ups, printers and data centres.
  • Create and modify new accounts and groups on Active Directory, Office365, Azure and file-shares.
  • Assist in the testing and deployment of patches, updates and firmware.
  • Collect and analyse system logs to identify issues with IT systems and services.
  • Administer and optimise Active Directory.
  • Test and deploy patches, updates and firmware.
  • Install and configure new systems and services/applications, and update existing systems as required.
  • Troubleshoot and escalate issues with IT systems and services.
  • Deploy packages through a configuration management tool (e.g. SCCM)
  • Administer and optimise a monitoring tool (e.g. SCOM) to ensure the collection of all relevant system logs to enable effective troubleshooting.
  • Oversee the testing and deployment of patches, updates and firmware.
  • Design new IT systems and services.
  • Fix issues that affect IT systems and services
  • Ensure all IT Service Management processes are managed through an ITSM tool.
  • Research and recommend new approaches to streamline IMM

Security, Risk and Audit (SRA)

  • Deploy Group Policies
  • Define and test Group Policies.
  • Establish plans and protocols to protect digital files and information systems against unauthorised access, modification and/or destruction.
  • Ensure Group Policies are leveraged as broadly as possible.
  • Implement IT security policies.
  • Support the execution of 2 annual internal and external penetration tests before executing a remediation plan.
  • Perform routine audits of systems and services/applications and present findings.
  • Ensure that only authorised assets are allowed to connect to the corporate network.

Reporting and Documentation (RD)

  • Produce all required documentation for tasks completed, according to established standards.
  • Document the configuration of all systems and services and ensure that all documentation is updated to reflect any changes.
  • Review all documentation and ensure everything is correct and up-to-date.
  • Provide IT infrastructure reports covering IT infrastructure server performance. Maintain historical performance data.

Service Desk Support, Problem Resolution and Troubleshooting

  • Support the IT Service Desk in problem resolution for relevant user related issues.
  • Investigate the root-causes of problems.
  • Propose solutions for root-cause resolution.

Training and Development

  • Ensure all certifications required for the role (see below) are met within 6 months of joining FutureX.
  • Ensure all certifications are kept valid.
  • Maintain knowledge of all relevant aspects of IT systems administration and expand areas of required speciality knowledge.
  • Increase professional knowledge and awareness by reading and participating in technical events

SPAN OF Communication

  • The Systems Administration team and the wider NOC team.
  • All other FutureX internal teams
  • FutureX customers

Job relevant information

These roles have limited decision-making authority.

Job Details

Posted Date: 2021-02-03
Job Location: Beirut, Lebanon
Job Role: Information Technology
Company Industry: Manufacturing

Preferred Candidate

Career Level: Mid Career
Nationality: Lebanon
Degree: Master’s degree

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